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Your Hometown Homeland Security |
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CALLING 9-1-1 / CONTACTING THE POLICE |
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Know the difference ... |
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9 - 1 - 1 is for EMERGENCIES |
286-4131 is for NON-EMERGENCIES |
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Calling for help in an emergency ...
The Jackson Police Department dispatches all police, fire, rescue and utility emergency calls for the city of Jackson. If your emergency requires medical assistance, your call will be transferred to the Southeast Ohio EMS District radio room in Gallipolis. Simply stay on the line and the Jackson Police operator will make the connection for you. DO NOT hang up until instructed by the SEOEMS dispatcher. If you need the police, you will be asked to provide some basic information. It is important to remain calm even though you may be upset or scared. Stay on the telephone line and talk to the dispatcher, if you can do so safely, until police officers arrive. Be prepared to give ...
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Calling 9-1-1 from a cell phone
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In most cases, when you call 9-1-1 from a cell phone within Jackson County, you will reach the Jackson County Sheriff's Office radio room by default. Some outlying areas of Jackson County send cell calls to the Ross County Sheriff's Office, Gallia County 9-1-1 or the Ohio State Highway Patrol. If your cell phone connects you to another agency, simply tell them you have an emergency in the city of Jackson. The operator will either take your information and relay it to us, or immediately connect you with the Jackson Police 9-1-1 Center. The cellular telephone industry, under FCC mandate, is developing and will implement a geographical positioning system for emergency calls. Several cell phone towers will 'triangulate' a cell phone signal calling 9-1-1 and automatically route that call to the correct jurisdiction. This system is still several years away from implementation.
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Calling when you have a Non-emergency situation ... If you have a non-emergency situation and you need the Jackson Police, you can contact us any time by calling 286-4131. The communications officer will first determine the nature of the problem and then obtain further information. Please remain calm. Although you might be upset or frightened, we need this information to assist the officers responding to help you. The communications officer will assign a police unit to your request for assistance. Remember, emergency and life-threatening calls take priority over non-emergency calls. There may be times when the patrol officers are busy with priority calls. Please be patient. Officers will respond to your request. |
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Tips for homeowners, landlords and business owners ...
Know your nearest cross street: Main Street near Columbia. Main Street at Huron. Main Street at High. Giving the 9-1-1 operator this important information can quickly direct emergency help to your location and prevent any address confusion.
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